Effective Date: 19th September 2025
Welcome to Electrocom Trading! These Terms and Conditions (“Terms”) govern your use of our website www.electrocomtrading.com, our services, and any purchases you make from us. By accessing our site or placing an order, you agree to be bound by these Terms. Please read them carefully.
1. General Information
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The website is owned and operated by Electrocom Trading, located in Tarkwa, Ghana.
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By using our site, you confirm that you are at least 18 years old or have parental/guardian consent.
2. Products and Services
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We strive to provide accurate descriptions, images, and pricing for all our products.
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However, we cannot guarantee that all product details or availability will always be error-free.
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Prices may change at any time, but confirmed orders will not be affected.
3. Orders and Payments
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Orders are only confirmed once payment has been successfully processed.
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We accept [insert accepted payment methods e.g., mobile money, bank transfer, cash on delivery if applicable].
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If payment is not received, we reserve the right to cancel your order.
4. Shipping and Delivery
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We deliver across Ghana and provide estimated delivery times at checkout.
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Delays may occur due to factors outside our control (e.g., courier delays, public holidays).
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Risk of loss passes to you once the product is delivered to your specified address.
5. Returns and Refunds
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We accept returns within [insert number, e.g., 7–14 days] of purchase for defective or incorrect items.
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Products must be unused, in original packaging, and accompanied by proof of purchase.
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Refunds will be processed via the original payment method after inspection.
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Shipping fees are non-refundable unless the error was on our part.
6. Warranties
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Some products come with a manufacturer’s warranty. Please review the warranty details provided with the product.
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Electrocom Trading does not provide additional warranties beyond what is offered by the manufacturer.
7. User Accounts
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You may create an account to make purchases faster and track orders.
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You are responsible for maintaining the confidentiality of your account credentials.
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We reserve the right to suspend or terminate accounts suspected of fraudulent or abusive activity.
8. Limitation of Liability
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We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
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Our maximum liability shall not exceed the purchase price of the product in question.
9. Intellectual Property
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All content on this website (text, images, graphics, logos, etc.) is owned by or licensed to Electrocom Trading.
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You may not reproduce, distribute, or exploit our content without prior written consent.
10. Governing Law
These Terms are governed by the laws of Ghana. Any disputes will be resolved in Ghanaian courts.
11. Changes to Terms
We may update these Terms at any time. The latest version will always be posted on this page with an updated “Effective Date.”
12. Contact Us
For questions or concerns about these Terms, contact us at:
Electrocom Trading
📍 Tarkwa, Ghana – Near UMaT
📧 Email: info@electrocomtrading.com
📞 Phone: +233 24 050 79 68