Privacy Policy
Effective Date: [Insert Date]
Electrocom Trading (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website www.electrocomtrading.com, contact us, or make purchases.
1. Information We Collect
We may collect the following types of information when you interact with us:
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Personal Information: Name, phone number, email address, billing/delivery address, and payment details.
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Account Information: Login credentials if you create an account with us.
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Order Information: Products you purchase, order history, and shipping details.
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Technical Information: IP address, browser type, device details, and cookies to improve your browsing experience.
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Communication Data: Inquiries, feedback, or messages sent via email, forms, or customer support.
2. How We Use Your Information
We use your data to:
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Process and fulfill your orders.
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Provide customer support and respond to inquiries.
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Improve our website, products, and services.
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Send important updates such as order confirmations, delivery updates, or policy changes.
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Send promotional offers (only if you have opted in).
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Ensure security and prevent fraudulent transactions.
3. Sharing of Information
We do not sell or rent your personal information. However, we may share your data with:
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Service Providers (e.g., shipping companies, payment processors) to complete your order.
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Legal Authorities when required by law or to protect our rights.
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Business Partners only with your explicit consent (e.g., warranty registrations with product manufacturers).
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no online transmission or storage system can be guaranteed 100% secure.
5. Cookies and Tracking
Our website uses cookies and similar technologies to:
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Enhance your browsing experience.
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Remember your preferences.
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Analyze site traffic and performance.
You can manage or disable cookies in your browser settings, but some site features may not function properly without them.
6. Your Privacy Rights
Depending on your location, you may have the right to:
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Access, update, or delete your personal data.
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Opt out of receiving marketing communications.
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Request a copy of the data we hold about you.
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Withdraw consent where processing is based on consent.
To exercise these rights, please contact us using the details below.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
9. Contact Us
If you have questions, requests, or concerns about this Privacy Policy or your personal data, contact us at:
Electrocom Trading
📍 Tarkwa, Ghana – Near UMaT
📧 Email: info@electrocomtrading.com
📞 Phone: +233 24 050 79 68