How do I place an order?
Browse products, add to cart, and proceed to checkout with delivery details.

How long does delivery take?
Tarkwa: 24–48 hours | Other regions: 3–5 working days.

Can I track my order?
Yes, tracking details are shared via SMS or email after shipping.

What payment methods do you accept?
MTN MoMo, Vodafone Cash, AirtelTigo Money, Bank Transfer, and Cash on Delivery (select areas).

Is online payment safe?
Yes, we use secure gateways and protect your data.

What is your return policy?
Returns accepted within 7 days for defective/wrong items. Must be unused and in original packaging.

Who pays return shipping?
If it’s our error, we cover costs. Otherwise, customer covers it.

How long do refunds take?
5–7 business days after inspection.

Do products come with a warranty?
Yes, most electronics have manufacturer warranties. Terms vary per product.

What if my product stops working?
Contact us with your order details. We’ll help with troubleshooting or warranty claims.

Do I need an account to shop?
No, but accounts allow faster checkout and order tracking.

How can I contact support?
📞 +233 24 050 79 68
📧 info@electrocomtrading.com
📍 Tarkwa, Ghana – Near UMaT